Kore.ai
Enterprise AI assistant platform
Kore.ai is an enterprise-grade agentic AI platform that enables businesses to build, deploy, and manage conversational AI agents across customer service, IT support, HR, and other departments. The platform offers no-code tools, pre-built industry agents, advanced NLP capabilities, and integrations with major enterprise systems, supporting both cloud and on-premise deployments.
Key Capabilities
Kore.ai offers no-code tools for building conversational AI agents, pre-built agents for key industries, AI-powered support for human service representatives, an AI contact center for human-assisted handoffs, advanced NLP and conversational design capabilities, omnichannel deployment across voice, chat, email, and messaging, bot lifecycle management with analytics, and support for both cloud and on-premise deployment.
Who Should Use Kore.ai
Kore.ai is designed for mid-to-large enterprises that need sophisticated conversational AI across multiple departments and use cases. It is particularly suited for organizations in banking, healthcare, retail, and telecommunications that require enterprise-grade security, on-premise deployment options, and deep customization.
Getting Started
Kore.ai offers a free trial to explore the platform. Getting started involves selecting the relevant product modules (Automation AI, Contact Center AI, etc.) and using the no-code tools to build or customize AI agents for your use case. Pre-built industry agents can accelerate deployment.
Pricing & Accessibility: Kore.ai does not publish fixed pricing. Automation AI is billed per 15-minute session based on conversation volume and duration. Standard Support costs $1,000/month for weekday email support, and Enterprise plans offer custom pricing with 24/7 premium support. On-premise deployment is available. Contact sales for a tailored quote.
Why Consider Kore.ai: Kore.ai stands out as one of the few enterprise AI platforms offering on-premise deployment alongside cloud options, no-code agent building tools, and pre-built industry agents. Its comprehensive platform covers customer service, IT, HR, and more, making it a versatile choice for enterprises that need AI automation across multiple departments.
Pros
- Supports both cloud and on-premise deployment for enterprise flexibility
- No-code tools make agent building accessible to business users
- Pre-built industry agents accelerate time-to-value
- Comprehensive platform covering customer service, IT, HR, and more
- Advanced NLP with deep customization capabilities
Cons
- No publicly listed pricing creates budget uncertainty
- Session-based billing can become expensive with long or high-volume conversations
- Complex platform requires significant investment in configuration and training
Who is this for?
Enterprise customer service automation, IT help desk, HR support, banking and financial services AI, healthcare patient engagement, retail customer engagement, omnichannel virtual assistant deployment
Frequently Asked Questions about Kore.ai
Does Kore.ai support on-premise deployment?
Yes, Kore.ai is one of the few enterprise AI platforms that supports both cloud and on-premise deployment, making it suitable for organizations with strict data residency or security requirements.
How is Kore.ai priced?
Kore.ai does not publish fixed pricing. Automation AI is billed per 15-minute session, with costs varying based on conversation volume and duration. Enterprise plans offer custom pricing with premium 24/7 support. Contact sales for a tailored quote.
What industries does Kore.ai serve?
Kore.ai serves multiple industries with pre-built agents for banking, healthcare, retail, telecommunications, and other sectors. The platform's no-code tools and enterprise integrations make it adaptable to virtually any industry.
Pricing
enterprise
Custom quote
Details
APIYes
Open SourceNo
CollaborationYes
LanguagesMultiple languages with advanced NLP
Learning CurveMedium-High
Integrations
SalesforceServiceNowMicrosoft TeamsZendeskSAP+1 more
