Customers.ai
AI marketing automation for leads
Customers.ai is a marketing automation platform that helps B2B and B2C companies identify anonymous website visitors, automate sales outreach, and optimize ad retargeting. It uses AI-powered prospecting tools and behavioral data to turn website traffic into qualified leads and customers.
Key Capabilities
Customers.ai identifies anonymous website visitors and resolves their identity using proprietary visitor resolution technology. The platform provides automated sales outreach sequences, lead scoring algorithms, and demographic and behavioral data enrichment. Ad retargeting capabilities keep prospects engaged after they leave your site. The AI Audience Agent for Klaviyo automatically generates optimized segments to reduce costs and increase orders. All plans include 1:1 onboarding and setup support for rapid time-to-value.
Who Should Use Customers.ai
E-commerce brands, B2B marketers, and growth teams looking to convert anonymous website traffic into identified leads and customers will benefit most. It is particularly valuable for businesses running paid acquisition campaigns that want to improve retargeting efficiency and email list growth.
Getting Started
Sign up for a free account to start with basic visitor identification. All paid plans include 1:1 onboarding and setup support, with the team walking you through the process step by step to ensure immediate ROI. Install a tracking pixel on your website to begin resolving visitors.
Pricing & Accessibility: Customers.ai offers a free tier with limited visitor resolutions. Paid plans start at $199/month (Starter) with 3,000 visitor resolutions per month, scaling to Grow (5,000 resolutions) and Scale (10,000 resolutions) tiers. All paid plans include the full feature suite with 1:1 onboarding.
Why Consider Customers.ai: Customers.ai solves a critical marketing challenge by identifying who is visiting your website and enabling immediate outreach. Its combination of visitor identification, automated prospecting, and ad retargeting in a single platform makes it uniquely positioned to improve full-funnel marketing performance.
Pros
- Identifies anonymous website visitors with proprietary resolution technology
- Full-funnel approach combining identification, outreach, and retargeting
- 1:1 onboarding included with all paid plans
- AI Audience Agent for Klaviyo optimizes segments automatically
- Free tier available to evaluate core features
Cons
- Starting price of $199/month is steep for small businesses
- Visitor resolution accuracy varies by traffic source and volume
- Per-resolution pricing model can become expensive at scale
Who is this for?
Website visitor identification, automated sales prospecting, ad retargeting optimization, email list growth, Klaviyo audience segmentation
Frequently Asked Questions about Customers.ai
How does Customers.ai identify website visitors?
Customers.ai uses proprietary visitor resolution technology that matches anonymous website visitors to identity data. When a visitor lands on your site, the platform attempts to resolve their identity using a combination of first-party and partner data sources.
What is included in the free plan?
The free plan includes limited visitor resolutions per month with access to basic platform features. It allows you to evaluate the technology before committing to a paid plan. All paid plans include the full feature suite.
How does the Klaviyo AI Audience Agent work?
The AI Audience Agent for Klaviyo automatically analyzes your customer data and generates optimized audience segments designed to reduce advertising costs and increase order volume, removing the need for manual segment creation and testing.
Pricing
freemium
$199/month
Free tier: Limited visitor resolutions per month
Details
APIYes
Open SourceNo
CollaborationYes
LanguagesEnglish
Learning CurveLow-Medium
Integrations
KlaviyoShopifyGoogle AdsFacebook AdsZapier
